the cure for trade admin
Plain English. Read it once and you will know exactly what you get, what you pay, and when.
DRSaaS is software for trades and home businesses. It is run by Peter Roberts, sole trader ("we", "us"). You are a business using it ("you"). These terms cover your account and nothing else - they say nothing about the work you do for your own customers.
1.1 DRSaaS is software. It helps you write certificates, quote for work, run your website and reach new customers. It is a tool you use, not a person doing the work for you.
1.2 Your certificates are yours and your compliance is yours. You inspect, you test, you decide the codes, and you sign. We do not check your work, we cannot check your work, and a certificate produced with our software is your professional judgement, not ours.
1.3 You must hold whatever registration, qualification and insurance your work needs. We do not provide any of them and we do not verify them.
1.4 We build the software in the open and we change it. Features are added, improved and sometimes withdrawn. We tell you before we remove anything you rely on.
2.1 Sign up inside an offer window named on our homepage and your account is free for 12 months from the day you sign up, then 49 pounds a month. The whole product, not a cut-down version. Your free months are not the whole of your free time: nobody pays anything until 500 businesses are actively using DRSaaS, which clause 5 explains.
2.2 No card is needed to start and no payment is taken during your free period.
2.3 You can stop using DRSaaS at any point in the free period and owe nothing.
Introduce an electrician. Once that electrician has issued their first certificate on DRSaaS, you get another 3 months free, and so do they.
There is no limit. Every business you introduce earns you both the same again.
3.1 The months are earned when the business you introduced issues its first certificate, not when it signs up. That is the only trigger. A signup alone earns nothing.
3.2 The electrician must be a new business to DRSaaS. Introducing yourself, a second account of your own, or a business already using DRSaaS does not count.
3.3 There is no limit on referrals. Each business you introduce earns you both the free period once, when that business has issued its first certificate. Earned months are added to the end of your free period. They do not expire.
3.4 This scheme is introductory. We may close it to new referrals, and we will give you notice before we do. Months you have already earned are always honoured - closing the scheme never takes back something you were given.
3.5 We may review unusual patterns. If a referral is not genuine, we may withdraw the months from it. We will tell you why.
4.1 The price is 49 pounds a month for one business. It is the only price. There is no cheaper tier and no more expensive one. Nothing is being charged yet: clause 5 says when charging starts and how much notice you get first.
4.2 It is paid monthly. There is no contract length and no minimum term.
4.3 You can cancel any time. Cancel and you keep access to the end of the month you have paid for.
4.4 We do not refund a month once it has started. If you cancel on day 20, the month runs to its end and there is no part refund.
4.5 If we change the price, we tell you at least 90 days before it affects you. You can cancel instead of paying the new price.
4.6 Prices exclude VAT. We will say so on your invoice if VAT applies.
DRSaaS is free while we grow. We start charging 49 pounds a month per business when 500 businesses are actively using it.
Every account gets at least 90 days' written notice before its first payment.
5.1 "Actively using" means a business that has issued a certificate on DRSaaS in the last 30 days. Signups on their own do not count.
5.2 Until that point the product is free for everyone, whether or not your free months have run out.
5.3 When it happens we email you, tell you your price, and give you 90 days before anything is taken. If you do not want to pay, cancel in that window and you owe nothing.
6.1 Your data is yours. Your customers, your certificates, your photos, your quotes, your website content and your price list all belong to you.
6.2 You can export it at any time, while you are a customer and when you leave. Ask us and we send it in a readable format.
6.3 We delete it on request. Tell us and we remove your data, except anything we are legally required to keep.
6.4 We do not sell your data. We do not give your customer list to anyone. We do not use one electrician's customers to help another.
6.5 We process your data to run the service, and we use trusted suppliers to host it and send email on your behalf. Our privacy notice sets out who they are.
6.6 You are the data controller for your own customers. When you send marketing email through DRSaaS, the law that applies to that email applies to you. We give you the tools and the record; you decide who to contact.
6.7 Photographs train the reader. The photographs you take in the product - fuse boards, devices, meter cupboards, earthing, receipts - together with what the software read from them and any correction you made, are used to train and improve our own reading models and the service. We keep a copy of every photograph for this purpose, including after you delete the job, the photograph or your account. The training copy carries the picture and the reading only, never your customer's name or address, and it is never sold, shared or shown to another electrician.
6.8 Google connections are yours to switch on and off. If you connect your Google Calendar, your YouTube channel, or your Google Business Profile once Google approves us, you grant us the one permission Google shows you and nothing more. Connecting your YouTube channel also means you agree to the YouTube Terms of Service, because the films are put on your channel through YouTube's own service. What we read, write, store and share through each connection is set out in our privacy notice, under Google data. Disconnect at any time from Settings; the key is deleted the moment you do.
7.1 One account is for one electrical business. Do not share your login outside your business.
7.2 Do not use DRSaaS to send spam, to contact people who have told you to stop, or to break the marketing rules that apply to your business.
7.3 Do not use it to produce a certificate for work you did not carry out or supervise.
7.4 Do not attempt to break into the system, to reach another business's data, or to resell DRSaaS as your own product.
7.5 If you break these rules we may suspend your account. We tell you why and we give you the chance to put it right, unless the problem is serious enough that we have to act immediately.
8.1 We work hard to keep DRSaaS running, but we do not promise it will never be unavailable. Software has outages.
8.2 We are not responsible for your electrical work, your certificates, your compliance, or a decision you make using the software. That is yours in law and in practice.
8.3 We are not liable for lost profit, lost business, lost work or lost opportunity.
8.4 If we are ever found liable to you, our total liability is capped at what you have paid us in the previous 12 months.
8.5 Nothing here limits liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to exclude.
8.6 You are a business customer, not a consumer, so the consumer rules on cooling-off periods do not apply to this account.
9.1 You can close your account at any time, from inside the app or by emailing us.
9.2 We can end an account by giving you 30 days' notice, or immediately if clause 7 is seriously broken.
9.3 When an account ends you can export your data. We keep it for 30 days in case you come back, then delete it.
10.1 These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
10.2 If one clause cannot be enforced, the rest still stands.
10.3 We may update these terms. We tell you before a change that affects what you pay or what you get.
10.4 These terms are the whole agreement between us about your DRSaaS account.
11.1 DRSaaS can turn a day's photos and clips into one short film for your own social channel. Before you connect a channel, you accept the filming terms in your Ops HQ by ticking a box. We keep a record of the day you accepted them, who ticked the box, and the exact words you accepted. These are those words:
11.2 A tick is a record of what you have agreed to. It does not make filming somebody without their say-so lawful, and it is not legal advice. Filming a person, a vehicle or the inside of somebody's home may need their agreement and may be governed by data protection law, and that is yours to get right.
11.3 You decide what goes out. No film reaches your channel until you tap Approve and send. We never post on your behalf without that tap and we never touch anything else on your channel.
11.4 If we change these words, we ask you to read them and tick the box once more, at your next connect or your next approval. What you agreed to before stays on your record.
Email [email protected]. A real person reads it.
Privacy notice · drsaas.co.uk · DRSaaS is run by Peter Roberts, sole trader, England.